eAlerts

Staying updated on your accounts has never been easier!

 

With STAR eAlerts, you are sent an email that you can access online or on your mobile device when your account drops below a certain amount, when a deposit or withdrawal is made, when a loan payment is made, or when a check has cleared your account.

Establishing your eAlert is a two step process. After you have logged on to Online Banking please follow the instructions below to establish your own custom eAlerts.

 Setting up an eAlert

  • Select the Preferences tab at the top of the page and then select Manage Emails. If you have   already signed up for eStatements your email address should appear in this section. If you would like to add, delete or change your Email address click on the add button and enter your email address. Next check the eAlert box next to your email address to activate this program. A disclosure will pop up. Please agree to the disclosure and click ‘save’. 

To delete an existing email address

  • To delete an existing email address, click the red x to the left. Then click ok to save. 

Now that you have signed up for the service it is time to set up your eAlerts!

Select the Preferences tab and then click on Manage eAlerts. Next click the add button to begin. 

Creating an eAlert
To create an eAlert select the account suffix you would like to monitor with an eAlert, the type of alert you want to receive, the comparison and a numeric value which will trigger your eAlert notification. At the bottom select the email address you want to receive your eAlert notification and submit. eAlerts will be sent automatically with the message “You have an eAlert!” from STAR Community Credit Union. You may add or delete an eAlert at anytime.

Share Accounts

  • Receive an eAlert when your current or available balance becomes greater, less, or equal to an amount of your choice. (i.e. suffix 01 current balance is below $100.00)
  • Receive an eAlert when a deposit, withdrawal, or transfer is made for more, less, or equal to an amount of you choice. (i.e. suffix 01 a deposit is made for more than $500.00)

Draft Accounts

  • Receive an eAlert when your current or available balance becomes greater, less, or equal to an amount of your choice. (i.e. suffix 05 available balance is more than $100.00)
  • Receive an eAlert when a deposit, withdrawal, or transfer is made for more, less, or equal to an amount of you choice. (i.e. suffix 05 a withdrawal is made for $50.00)
  • Receive an eAlert when a check has cleared your account for more, less, or equal to an amount of you choice. (i.e. suffix 05 checks 1001, 1002, and 1003 have cleared your account for more than $100.00)

Loans

  • Receive an eAlert when your current or available balance becomes greater, less, or equal to an amount of your choice. (i.e. suffix 30 available balance is more than $5000.00)
  • Receive an eAlert when a loan payment has been made for more, less, or equal to an amount of you choice. (i.e. suffix 50 a loan payment is made for $350.75)
  • Receive an eAlert when a cash advance is made. (i.e. suffix 90 a cash advance is made for more than $65.00)

If you are interested in receiving eAlerts or you need assistance please contact a Member Service Representative at (530) 895-1947.