Report Lost or Stolen Cards
Visa Debit/ATM card:
When identifying our Credit Union, please be to sure to give the entire name:
STAR Community Credit Union
- From inside the United States: (888) 241-2510
- From outside the United States: (909) 941-1398 (Alternate Number)
Callers who are unable to use the 888 number should use the alternate number. This alternate number is capable of accepting collect calls if necessary.
Visa Credit Card
- 24-Hour Hotline (800) 682-6075
NOTE: Monday through Friday, from 9am to 5pm, you may contact STAR Community Credit Union directly at (530) 895-1947 to report a lost or stolen card.

