Visa Prepaid Travel Card

STAR Community Credit Union introduces VISA® Prepaid Travel Cards!

Travelers who take along our Prepaid Travel Card can make purchases everywhere VISA® cards are accepted, in store, online or by phone. Feel safer knowing that your prepaid card is more secure than cash or traveler's checks.  



Travel Cards can be purchased from a Member Services Representative. Initial load and reload limits for travel card is $100-$3000.  You must be 16 years or older to purchase a card.

Frequently Asked Questions

Travel Card Support

Through  MyPrepaidBalance you can establish a profile, obtain balance information and check transaction history. 

You can also call the toll-free number which is printed on the back of your card at 1- 800-827-6557. 

Menu Options are:

  • Balance Inquiry
  • Transaction History
  • Report Lost or Stolen Card
  • Dispute Transaction(s)
  • Request or Change a PIN
  • Speak to a live agent                  


  • Travel Card purchases are $9.95. 
  • After 12 months, there is an inactivity fee of $2.95.
  • Other fees may apply refer to our fee schedule.

Transaction Limits

  • You may not use your Card for any illegal transactions, use at casinos, and any gambling activity. You may not withdraw more than $1500 from any ATM daily or more than $1500 from any cash advance in any one day, or withdraw more than $3000 total for the day.
  • If you authorize a transaction and then fail to make a purchase of that item as planned, the approval may result in a hold for that amount of funds for up to 10 days. Car rental and hotel authorizations may result in a temporary hold on funds up to 30 days.
  • Due to security reasons transactions on the Visa Travel Card are not allowed in Belarus, Burma, Congo, Cuba, Iran, Iraq, Liberia, North Korea, Sudan, Sierra Leone, Syria, Zimbabwe, Cote D'Ivoire and Western Balkans.
  • Other restrictions may apply refer to the Terms and Conditions

Visa® prepaid cards are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

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